Terms and Conditions

Terms and Conditions

This Terms & Conditions Agreement (“Agreement”) governs the use of www.chennaigamers.com (“Website”) and the services provided by Chennai Gamers (“Company,” “we,” “our,” or “us”). By accessing, browsing, or making a purchase on our Website, you (“User,” “Customer,” or “You”) agree to comply with the terms set forth in this Agreement.

  1. General Terms

1.1. By using this Website, you confirm that you are at least 18 years old or have parental/guardian consent.
1.2. We reserve the right to modify, update, or terminate any part of this Agreement without prior notice.
1.3. Continued use of the Website after any modifications constitutes acceptance of the updated Terms.

  1. Product Information & Pricing

2.1. We strive to provide accurate product descriptions, images, and specifications; however, we do not guarantee that all information is error-free.
2.2. Prices are subject to change without prior notice, and we reserve the right to correct any pricing errors.
2.3. All products are subject to availability. In case of unavailability, we may cancel the order and process a refund.

  1. Orders & Payments

3.1. All orders placed on the Website are subject to acceptance and availability.
3.2. We accept payments through authorized payment gateways.
3.3. Orders will be processed only after successful payment confirmation.
3.4. We reserve the right to cancel or refuse any order due to suspicious activity, incorrect pricing, or stock unavailability.

  1. Shipping & Delivery

4.1. Delivery timelines are estimates and may vary due to external factors such as logistics delays, weather conditions, or unforeseen circumstances.
4.2. Chennai Gamers is not responsible for delays caused by courier services.
4.3. Customers must provide accurate shipping details. We are not liable for delays or losses due to incorrect addresses.

  1. Replacement & Refund Policy

5.1. Replacement is applicable only for damaged products and must be reported within 3 days of delivery.
5.2. A clear unboxing video is mandatory as proof of damage.
5.3. Requests without valid proof or made after 3 days will not be considered.
5.4. For more details, refer to our Refund Policy section.

  1. User Responsibilities

6.1. You agree not to use the Website for any illegal activities, fraudulent transactions, or violations of applicable laws.
6.2. Any misuse, hacking attempts, or unauthorized access to our systems will lead to legal action.
6.3. You are responsible for maintaining the confidentiality of your account credentials.

  1. Intellectual Property

7.1. All Website content, including text, images, logos, and trademarks, is the property of Chennai Gamers.
7.2. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

  1. Limitation of Liability

8.1. Chennai Gamers shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • Website usage or unavailability.
  • Product defects, shipping delays, or third-party service failures.
  • Unauthorized access to your personal or financial data.
    8.2. Our maximum liability in any case shall not exceed the amount paid for the specific product.
  1. Governing Law & Dispute Resolution

9.1. This Agreement shall be governed by the laws of India.
9.2. Any disputes shall be resolved through negotiation or in the courts of Chennai, Tamil Nadu.

  1. Contact Information

For any queries or concerns, you can reach us at:

📞 Phone: 9884911141 / 9884911142
📧 Email: [email protected]
📍 Shop Address: No 13/39, Thandavarayan Street, Old Washermanpet, Chennai – 600021