Privacy Policy

Privacy Policy

At Chennai Gamers (“Company,” “we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use www.chennaigamers.com (“Website”). By accessing or using our Website, you agree to the practices described in this Privacy Policy.

  1. Information We Collect

We collect the following types of information:

1.1. Personal Information

  • Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Payment Information (processed securely via third-party payment gateways)

1.2. Non-Personal Information

  • IP Address
  • Browser Type & Device Information
  • Cookies & Tracking Data (for website analytics and personalization)
  1. How We Use Your Information

We use your data for the following purposes:

  • Order Processing: To process transactions, manage shipping, and provide customer support.
  • Account Management: To maintain user accounts and provide order history.
  • Marketing & Promotions: To send offers, newsletters, and updates (only if you opt-in).
  • Security & Fraud Prevention: To prevent unauthorized access and protect against fraudulent activities.
  • Website Optimization: To analyze user behavior and improve our Website experience.
  1. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. However, we may share it in the following cases:

  • With Service Providers: Third-party logistics, payment gateways, and IT service providers assisting in order fulfillment and website operations.
  • Legal Compliance: If required by law, court order, or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or business restructuring.
  1. Data Security

We implement industry-standard security measures to protect your information, including:

  • SSL Encryption for secure transactions.
  • Restricted Access to authorized personnel only.
  • Regular Security Audits to prevent data breaches.

However, no online data transmission is 100% secure, and we cannot guarantee absolute security.

  1. Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance your browsing experience:

  • Essential Cookies: Required for website functionality.
  • Analytics Cookies: Help analyze website traffic and user behavior.
  • Marketing Cookies: Personalize advertisements and promotional offers.

You can manage cookie preferences through your browser settings.

  1. Your Rights & Choices

As a user, you have the right to:

  • Access & Update Your Data: Modify your account details at any time.
  • Opt-Out of Marketing Emails: Unsubscribe via the link in promotional emails.
  • Request Data Deletion: Contact us to delete your personal data (subject to legal requirements).
  1. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy policies or content. Please review their policies before providing any personal information.

  1. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from minors.

  1. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our Website constitutes acceptance of the revised policy.

  1. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us:

📞 Phone: 9884911141 / 9884911142
📧 Email: [email protected]
📍 Shop Address: No 13/39, Thandavarayan Street, Old Washermanpet, Chennai – 600021